Last updated: September 29, 2026

This Privacy Policy explains how Pinnacle Pool and Spa Services, Inc. (“we,” “us,” or “our”) collects, uses, and shares information when you visit pinnaclepoolspa.com, contact us through this website, or communicate with us by email or text message. It applies only to this website.

Information We Collect

Information You Give Us

If you use our contact form or quote request form, email us, or text us, we collect the information you provide, such as your name, email address, phone number, address, and the details of your request.

Information Collected Automatically

When you visit this website, our analytics tools may automatically collect information about your device and your activity on the site. This can include your IP address, browser type, device type, the pages you view, how long you stay, the website you came from, and your approximate location. This information is collected using cookies and similar technologies.

How We Use Your Information

• To respond to your questions and requests, including quotes and service requests
• To provide estimates, schedule services, and communicate with you about your project
• To understand how visitors use our website so we can improve it
• To monitor how our website appears in search results
• To keep business records
• To protect our website and prevent misuse

Text Messaging

If you choose to communicate with us by text message, you consent to receive text messages from us related to your inquiry or services. Message and data rates may apply.

We use information collected through text messaging only for customer service and business communication. We do not sell or share text message consent or phone numbers with third parties for marketing purposes. For more information about text messaging, see our Terms & Conditions.

Third-Party Services

MyPinnacle Client Portals

Our MyPinnacle page links to client portals hosted by JobTread, where clients can view project timelines, approve estimates, track invoices, and communicate with us. Information in those accounts is also handled by JobTread and is subject to the JobTread Privacy Policy.

Financing

Our MyPinnacle page also links to third-party financing companies. If you apply for financing, you provide your information to those companies directly, and their privacy policies apply. We do not control how they collect or use your information.

Google Analytics

We use Google Analytics to learn how visitors find and use our website. Google Analytics uses cookies to collect information such as pages visited and time spent on the site. You can learn how Google handles this data in the Google Privacy Policy. To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

Google Search Console

We use Google Search Console to monitor how our website performs in Google search results. It provides us with aggregate search data and does not collect personal information from website visitors.

Links to Other Websites

Our website may link to other websites. Those sites have their own privacy policies, and we are not responsible for their content or practices.

How We Share Information

We do not sell or rent your personal information. We share information only in these situations:

• With JobTread and Google, in the ways described in this policy
• With companies that host or help operate this website or our business, who use the information only to provide those services
• When needed to respond to your request
• When required by law, legal process, or to protect our rights and safety

Cookies and Your Choices

Most browsers let you block or delete cookies through their settings. Blocking cookies may affect how some parts of the website work. You can also opt out of Google Analytics using the link in the Third-Party Services section above.

Your California Privacy Rights

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Request a copy of the personal information we have about you
• Request that we correct inaccurate personal information
• Request that we delete your personal information, subject to legal exceptions
• Not be treated differently for exercising any of these rights

To make a request, email us at info@pinnaclepoolspa.com. We may need to verify your identity before completing a request.

Do Not Track

Some browsers send a “Do Not Track” signal. Our website does not currently respond to Do Not Track signals.

Security

We take reasonable steps to protect the information we collect through this website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed.

Contact Us

For questions about this Privacy Policy or to make a privacy request, contact us: