Privacy Policy

Last updated: February 8, 2026

Pinnacle Pool and Spa Services, Inc. (“Company,” “we,” “us,” or “our”) operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

By using this website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form
• Request a quote or service
• Call, email, or text us
• Subscribe to updates or communications

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Any other details you choose to provide

We may also automatically collect certain non-personal information about your visit, such as browser type, device type, pages viewed, and general website usage data.

How We Use Your Information

We may use the information we collect for purposes including:

• Responding to inquiries and service requests
• Providing estimates and scheduling services
• Communicating with you regarding your project or inquiry
• Improving our website, services, and user experience
• Sending occasional service-related updates or communications
• Maintaining internal business records

We do not sell or rent your personal information.

SMS/Text Messaging

If you choose to communicate with us via SMS/text messaging, you consent to receive text communications related to your inquiry or services. Message and data rates may apply.

Information collected through SMS communications is used solely for customer service and business communication purposes. We do not sell or share SMS consent or phone numbers with third parties for marketing purposes.

For additional information regarding SMS communications, please review our Terms & Conditions:
https://pinnaclepoolspa.com/terms-conditions/

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and collect aggregate website usage data.

Cookies help us understand how visitors use our site so we can improve functionality and content. You may choose to disable cookies through your browser settings, though some features of the site may not function properly.

Analytics and Third-Party Services

We use trusted third-party services to help us understand website traffic and performance:

Google Analytics
We use Google Analytics to collect anonymous information about how visitors use our website. This helps us understand page usage, visitor behavior, and improve site performance. Google Analytics may use cookies and similar technologies to collect this information.

Google Search Console
We use Google Search Console to monitor website performance in search results and identify technical issues. This tool does not collect personally identifiable information from visitors.

We do not currently use paid Google advertising or social media advertising. However, we may do so in the future. If advertising services are added, this Privacy Policy will be updated accordingly.

You can learn more about how Google uses data here:
https://policies.google.com/privacy

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Access to personal data is limited to authorized individuals who require it for business purposes.

While we strive to protect your information, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties except:

• When necessary to operate our website or business (such as hosting providers or service platforms)
• When required by law or to protect our rights and safety
• When you request or authorize us to do so

Any third parties assisting us are required to keep your information confidential.

Third-Party Links

Our website may contain links to third-party websites. These external sites have separate and independent privacy policies. We are not responsible for the content or practices of these sites but welcome feedback about them.

California Privacy Rights (CalOPPA & CCPA Notice)

California residents have the right to request information regarding personal data collected about them and how it is used. You may request:

• Access to the personal information we have about you
• Correction of inaccurate information
• Deletion of your personal information (subject to legal and business requirements)

To make a request, please contact us using the information below.

We do not sell personal information to third parties.

Do Not Track Signals

Some browsers offer “Do Not Track” (DNT) signals. At this time, our website does not respond differently to DNT signals.

Children’s Information (COPPA)

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or business practices. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Pinnacle Pool and Spa Services, Inc.
Phone: (925) 849-6545
Email: info@pinnaclepoolspa.com