I’ve been reading about pool service companies that will quote you a low price for weekly pool service and then not even show up! How do we avoid this?
That’s a very good question and something we take quite seriously. It’s heartbreaking to hear about bad pool service experiences. We firmly believe that the trust our customers instill in us is paramount. Not only that, but weekly service visit’s are crucial in allowing us, as your trusted avisor, to monitor the status of your pool water chemistry and alert you right away to any of it’s needs! That’s why our service trucks are equipped with real time GPS monitoring that allows us to track all of our technicians stops, rate of speed and receive messages that alert us even if they idle too long! This allows us to manage our carbon footprint as well as successfully provide our customers with real time logistics data related to the service of their account. We pride ourselves in ensuring our customers know that we are a company who cares and values trust and accountability.
Why is the pH of the water so important?
pH is the measure of acidity in the pool water. pH only ranges between 0 – 14, so even a slight change in the pH of your water can greatly affect various elements in your pool. A pool’s pH should be maintained between 7.2 and 7.6. A low pH means that the water is acidic and will dry out your liner, eat away at any stainless steel and copper parts of your pool, as well as cause irritation to swimmer’s eyes and skin. pH can be easily tested for and is inexpensive to adjust.
Why do I need to shock my pool?
Shocking your swimming pool is a very important element in maintaining your pool water’s clarity and balance. Using chlorine tablets alone will not kill off all bacteria and algae that grow in the pool water. Also, the chlorine tablets have a very low pH level, and their overuse will lead to a low pH, which is very dangerous to the pool, and its users. By shocking the pool, you will be quickly raising the chlorine level, which will rid the pool of contaminants, without lowering the pH of the pool water.
Why do I need to backwash?
Backwashing your filter removes debris that gets caught up in your sand or DE so that your filter can continue to work effectively in cleaning your pool. Backwashing should be done whenever the filter pressure increases approximately 10 psi over normal pressure, and the water pressure returning to the pool decreases. Follow your filter system’s instructions or contact Pinnacle Pool and Spa Services.
Why do I need to have my water tested professionally?
Testing at home with your strips or drop test kits give you only a limited reading of your balancing chemical levels of your pool water. The average home test kit only reads pH, chlorine, and sometimes alkalinity. There are various other levels that are important to your pool that need to be tested on a regular basis to ensure water balance and safety for the swimmers. Also, having a profession can be far more accurate than home tests, leaving you with added security that your pool water is safe and balanced.
What if I think I have a leak in my swimming pool?
A leaking swimming pool can cost a pool owner hundreds, if not thousands of dollars. If you think you have a leak in your pool you can conduct a bucket test to determine if it is a true leak or if it’s merely evaporation. There are also some other helpful tips on how you determine if you have a leak.
Are you available on Sundays, Holidays, Etc.?
We are available for afterhours and emergency services 7 days a week 365 days a year, rain or shine, day or night.
What are your accepted forms of payment?
We accept Checks & Cash. We also accept Visa, MasterCard, Discover, and American Express.